Privacy Policy

Welcome to La Chouette. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.lachouette-global.com]  and purchase our products.

By accessing or using the Website, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Information We Collect

We collect information about you in various ways when you use our Website.

1.1 Personal Information When you place an order or create an account, we may collect personal information such as:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (credit card details)

1.2 Usage Data We may collect information about your usage of the Website, including your:

• IP address
• Browser type
• Device type
• Pages viewed
• Date and time of visits
• Referral URLs

1.3 Cookies and Tracking Technologies We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Communicate with you regarding your orders, returns, and customer service inquiries
• Provide, operate, and maintain our Website
• Improve our Website and enhance user experience
• Personalize your experience on our Website
• Send you promotional and marketing communications
• Monitor and analyze usage and trends to improve our services
• Detect, prevent, and address technical issues

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and customer service.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Deletion: You have the right to request that we delete your personal information, under certain conditions.
• Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Objection: You have the right to object to our processing of your personal information, under certain conditions.
• Data Portability: You have the right to request that we transfer the information that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Children’s Privacy
Our Website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

7. Third-Party Links
Our Website may contain links to third-party websites. This Privacy Policy does not apply to those third-party websites. We are not responsible for the privacy practices or the content of those third-party websites. We encourage you to read the privacy policies of each website you visit.

8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

La Chouette
11 Rue de la Ville Neuve,
75002 Paris, France
Email: info@lachouette-global.com

9. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of France, without regard to its conflict of law principles.

By using our Website, you acknowledge that you have read and understand this Privacy Policy, and you agree to its terms and conditions.