May we help you?

Do you need to contact us?

 

Contact us by email

contacto@lachouette-global.com

La Chouette – Your Fashion Destination!

Need assistance? We’re here to help!

Email us: Fill out the form on our website or contact us on Online Chat.

 We’ll respond within 24 hours from Monday to Saturday.

Don’t hesitate to reach out! Our team is dedicated to ensuring your shopping experience is nothing short of amazing.

Your orders

1. What are your customer service hours?

We're available to assist you from Monday to Friday, 9 am to 8 pm ET, and Saturday from 10 am to 7 pm ET, excluding US holidays.

2. How can I contact Artemicci Brand?

For inquiries you can send us an email by completing the form correctly on our website. Also, you can chat online, we will reply to you within 24 hours from Monday to Saturday. 

 

3. What services do you offer?

We offer a range of services including online boutique shopping. Our team is dedicated to providing you with a perfect shopping experience.

4. Do you have a physical store location?

No, at the moment Artemicci is a virtual store with distribution of our products globally.

5. How can I stay updated with Artemicci Boutique's latest news and promotions?

To stay updated with our latest news and promotions, we recommend subscribing to our newsletter and following us on social media platforms such as Facebook, Instagram and Tik tok.

6. What payment methods do you accept?

We accept various payment methods including credit cards, debit cards, and PayPal. For more information on accepted payment methods, please refer to our website.

7. Do you offer international shipping?

Yes, we offer international shipping. For more information on our shipping policies and rates, please visit our website or contact our customer service team.

8. What is your return and exchange policy?

Our return and exchange policy allows you to return or exchange items within 15 days of purchase. For more information about our returns and exchanges policy, please visit our website or contact our customer service team via Online Chat.

9. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order on our website or through the shipping carrier's website.

10. Can I cancel my order?

- Yes, you can cancel your order. Please contact our customer service team as soon as possible to cancel your order before it is shipped.

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