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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. What are your customer service hours?

We're available to assist you from Monday to Friday, 9 am to 8 pm ET, and Saturday from 10 am to 7 pm ET, excluding US holidays.

2. How can I contact La Chouette Stores?

You can contact us via WhatsApp 51 974454253. Perú- For inquiries, do not hesitate to send us an email by filling out the form on our website. You can contact us and we will reply to you within 24 hours from Monday to Saturday.

3. What services do you offer?

We offer a range of services including online boutique shopping and in-store services. Our team is dedicated to providing you with a seamless shopping experience, whether you choose to shop online or visit us in-store.

4. Do you have a physical store location?

We do not have a Physical Store, since we make our Stock and sales from our Warehouses.

5. How can I stay up to date with La Chouette news and promotions?

To stay updated with our latest news and promotions, we recommend subscribing to our newsletter and following us on social media platforms such as Facebook and Instagram.

6. What payment methods do you accept?

We accept various payment methods including credit cards, debit cards, and PayPal. For more information on accepted payment methods, please refer to our website.

7. Do you offer international shipping?

Yes, we offer international shipping. For more information on our shipping policies and rates, please visit our website or contact our customer service team.

8. What is your return and exchange policy?

Our return and exchange policy allows you to return or exchange items within [insert number of days] days of purchase. For more information on our return and exchange policy, please visit our website or contact our customer service team.

9. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order on our website or through the shipping carrier's website.

10. Can I cancel my order?

- Yes, you can cancel your order. Please contact our customer service team as soon as possible to cancel your order before it is shipped.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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Any additional information

We are available Monday through Friday from 9 am to 8 pm ET, Saturday from 10 am to 7 pm ET, excluding holidays. BY EMAIL Fill in this form to send us an email. We will do our best to reply as soon as possible. BY FACEBOOK MESSENGER Send us a message, we will respond within 24 hours from Monday to Saturday.

If you require assistance or have any questions regarding our collections, services or online boutique, feel free to contact us by phone, email or chat. You can also find answers to our most frequently asked questions in the Customer Care section.

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Furthermore, if you also want to remain in contact with Artemicci receiving personalized commercial communications, please authorize us to:

Process your data for purposes of marketing and promotions (notices sent via post, email or SMS on collections or invitations to events, etc.)

Process your data for purposes of analysis of your habits and preferences (so that La Chouette may provide you personalised services)

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